I'm ashamed of myself... I was fooled AGAIN by some company claiming to be in affiliation with AssTits n' Tits long distance. This is not the first time I've fallen for something like this while working here. It's probably the third or so...and of course I'm being generous. It's happened way too many times. As usual, I was not paying as much attention to what they were saying as I should have. They claimed to have made a billing error that had affected a large area. They said they weren't authorized to make changes to the account, that this was just a reinstatement of the old billing. At first I did what I usually do to put these people off and told them that I was not allowed to do anything and that they'd have to speak to my boss, who was out of town until the end of the month. The woman insisted that they didn't need to talk to the owner, that an employee could help them. Okay... I even looked at the bill and didn't see their name anywhere on it. That right THERE was a HUGE red flag!
This happened yesterday afternoon. As I was driving home I realized what I'd done. After a little panic I told myself that there was nothing to be done about it at the time. I'd have to wait until this morning. I tried my best to put it out of my mind for the rest of the evening. First thing this morning, I called the 800 number they'd given me and asked for the fax I was supposed to receive, verifying everything. Sure as shit, the lady didn't know about any "reinstatement". I asked her what this establishment was and she gave me the familiar name. At least that was a break... She was in on it too. That's when the adrenaline started to flood my system and I became very light-headed.
I started to panic on the phone, my voice rose that high, shaky pitch that Ron loves so much... "What?! How did they have all of my account information?! Please cancel this right away! I am not authorized to make any changes to our account! Stop it! Stop it NOW!
I think she got the message.
"Let me have the phone number they associated with your account, please. Okay, it looks like the order has not gone through yet, I do not see you in the system. Don't worry, ma'am, I will make sure that the order is cancelled."
"YES, PLEASE!", I said in my most agitated and anxiety-stricken voice.
"It's okay, ma'am, I have cancelled all action."
I can't FUCKING BEELEEEIVE I fell for this shit again! I am so disappointed in myself! WHY DO I ALWAYS REALISE THESE THINGS AFTER THE DAMAGE IS DONE?! I should have hung up on the bitch the minute she insisted I speak to a third party! ARRGHG!!! How could I be so stupid??! This is exactly what Ron is talking about. This is exactly why I keep fucking up in life.
I made sure to call AssTits & Tits as well, to explain the situation. The woman had a very soothing voice. She said we had a freeze on the account and that no changes could be made anyway. She also made sure to put the notes in the system about the issue. So next week when I return from the trip, I'm going to call both parties again to be sure that nothing has happened. I cannot let my boss know any of this, she will lose all of what little faith she has left in me.
I have to stop trusting everyone. I make myself such an easy target for these fucking sharks. They're EVERYWHERE.
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